What information do we collect and how do we use it?
We will only collect information about individuals, where it is specifically and knowingly provided, for example, at the time of registration or at the time of ordering. This data is referred to in this policy as 'personal information'.
When you register or order, we collect personal information to process and fulfil your order(s). If you register you can save your payment card details and delivery addresses for future use. When you place an order we will carry out security checks to protect against fraudulent transactions.
We will also collect information concerning your marketing preferences. In accordance with your preferences, we may contact you; with offers and information about our goods and services; for market research purposes and to enable carefully selected third parties to contact you with offers and information about their goods and services. You may change your preferences at any time by contacting us online, by telephone or post. If you have registered you can also change your preferences in the My Account section.
The information we collect will also be used to help us review, develop and improve the products and services we offer.
Will JP Lucas & Co Ltd share the information it receives?
We use third parties to carry out certain activities on our behalf. Examples include sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, and processing credit card payments. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes.
To protect against fraudulent transactions we may pass personal information to external agencies who will check the information we give them against public and private databases and may keep a record of such checks to use in future security checks.
We may share non-personal aggregate statistics (group) data about visitors to this site, sales and traffic patterns with connected group companies or other parties. However we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.