Sales Office Administrator

About the Role

We’re looking for a fantastic Office Administrator to start with Lucas Furniture.  We’ve tripled in size and growing our already well established, long serving team. Here at LUCAS, we truly value the importance of our Administration Teams by giving them great employee benefits.

The Benefits

• A very competitive salary.
• Excellent career opportunities and training courses to excel.
• Health/Dental/Optician Money-Back Scheme.
• Generous Company Pension Scheme.
• Generous staff discount – Everyone Needs Furniture!

Key Responsibilities

• Handles all levels of customer service enquiries, providing a professional and excellent customer services advice and guidance to customer.
• Taking inbound calls and making outbound calls.
• Manages the faxing of Purchase Orders to suppliers.
• Supports the Sales People when required.
• Produce the store clearance point of sale and sales tickets.
• Takes customer payments, processes IFC and updates customer accounts.
• Conducts finance management duties ensuring store compliance.
• Requests, claims and chases for payments from our Finance Company and clears the debtor’s reports.
• Processes finance duties including the end of day banking, PDQ’s and petty cash expenses.
• Provides Administration support to the Store Director / Store Manager when required.